This privacy policy (the "Policy") describes how VIP Global collects, uses and shares the personal information from individuals who visit our website, use our services or otherwise interact with us through the SMS Service (the "Service"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information ("PII"). The Service originator opt-in data, mobile details, PII, or consent will not be shared with any third parties or affiliates for marketing or promotional purposes. By accessing or using our website or services, you agree to the practices described in this Policy. Please read this Policy carefully to understand how we handle your information.

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Collection of Personal Information: When you visit our website or use our services, we may collect PII that you provide to us voluntarily. This may include your name, email address and phone number. Voluntary information may be collected when you request information to be sent to you on our services. By providing your phone number, you are agreeing to receive text messages from VIP Global. Message and data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP to opt-out. We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type and the pages you visit. We may use cookies and similar technologies to collect information about your browsing behavior. This information is saved in a secure environment and is kept for our records to make it easier for you to use our services. The information you provide will never be used for purposes other than for the reasons it was given, without your permission. By your use of our website you consent to your data being transferred to and processed by VIP Global. Users who are uncertain about which PII is required for services are welcome to contact us.

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Use of Personal Information: VIP Global uses the information we collect to provide you with our transportation and/or greeter services, fulfill your reservation, and to respond to the service or information you requested. We use your email and/or phone number to communicate important updates, which may include reservation reminders, chauffeur and/or greeter contact information and status, alerts and notifications. You can opt-out of receiving communications at any time. Message frequency may vary. Message and data rates may apply. We may use your information to analyze and improve our website's functionality, content, and user experience. We will not use it for any other purpose. ​

 

Sharing of Personal information: We do not share or sell your PII to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share some PII in limited circumstances, to trusted businesses, affiliates or persons for the sole purpose of performing services on our behalf. When this is done, it is subject to strict agreements that those parties must adhere to, and be in compliance with this Policy and provide appropriate confidentiality and security measures. We may disclose your PII when required by law or to comply with legal processes. 

 

Security of Personal Information: VIP Global uses restricted access controls, secure storage solutions, and employ reasonable and current internet security methods and technologies to protect your data from unauthorized access or misuse. We retain your PII for as long as needed to fulfill the purposes outlined in this policy. You can request access to the PII we hold about you. You can request corrections to inaccuracies in your PII. You can request the deletion of your PII, subject to legal obligations. 

 

Opting In: Opt-in methods include, but are not limited to: Entering a phone number through our website, sending us a voluntary email which includes a phone number, clicking on a button on our mobile website, sending a message to us from your mobile device, initiating a text message exchange with us from your mobile device. Your opt-in data, consent, and/or PII will not be shared with any third parties or affiliates for marketing or promotional purposes. Message frequency may vary. Message and data rates may apply.

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Opting Out: To opt-out of communications at any time, text "STOP". You will receive a text message stating that you have opted-out of receiving messages from us. You will receive no further messages. Message and data rates may apply.

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Changes to Policy: VIP Global reserves the right to modify or change this policy at any time with or without prior notice to you. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

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Customer Support: If you have any questions regarding this Policy, or if you are experiencing issues with the Service, please contact us any time by texting "HELP" to (800) 495-6034 or visiting us at www.vipglobal.us. Visit www.vipglobal.us/privacy-policy for our privacy policy, and terms and conditions.

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By signing up to receive text messages from VIP Global, you also agree to our Terms and Conditions.

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